Shipping Information
At Ludus Apparel, we want to ensure a smooth and enjoyable shopping experience for you. Please take a moment to review our shipping policy to understand how we handle the processing and delivery of your orders.
Order Processing:
- All orders are processed within 7-10 business days. This processing time allows us to carefully prepare and personalize your items to meet our quality standards.
- Standard shipping orders are processed within 7-10 days and then shipped via the selected standard shipping method.
Priority Processing:
- For customers who can't wait to receive their orders, we offer a priority processing option at an additional charge. With priority processing, your order will be sent out express after 2-4 processing days, ensuring quicker delivery.
Shipping Methods:
- The shipping time begins after the order processing period. You can choose your preferred shipping method at checkout.
Processing Time Estimates:
- Please note that processing times are estimates and may vary based on stock availability and our current production schedule. We appreciate your understanding if there are any delays.
Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. This allows you to monitor the progress of your delivery.
Order Status:
- For updates on your order status, including dispatch and delivery information, worry not! We'll send you an email notification as soon as your items are on their way.
- Each shipping confirmation email containis your tracking information. This allows you to monitor the progress of your delivery
Inquiries:
- We love hearing from you, and we're here to help with any other questions you may have. However, we kindly ask that you do not contact us regarding the order progress, delivery times, or status checks within the order processing window. For anything else, pleae contact your fantastic Kit Manager - they're your go-to gurus for all things related to your team shop items!
